77abccom Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how we collect, use, and protect your information.
Introduction and Overview
77abccom ("we", "our", "platform") provides a safe and reliable online betting service for players in Bangladesh. This privacy policy explains what information we collect about you when you use our website, register, or use any of our services, how that information is used, and what your rights are.
By continuing to use our website, you are considered to have agreed to the terms of this privacy policy. We recommend that you read this policy carefully. If any changes are made, we will update this page and notify you as needed.
Section 1 — Data Collection
We collect information about you in various ways. Below is a detailed description of what types of information we collect and how they are obtained.
Registration and Account Information
When you create an account on 77abccom, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — for users aged 21 and above only)
- Mobile number and email address
- Banking and payment information (bKash, Nagad, Rocket, Upay, bank account)
- National ID card or passport number (for identity verification)
Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device information
- Browser type and operating system
- Login time, session information, and page visit history
- Information obtained from cookies and similar tracking technologies
- Gameplay history and transaction records
Information Received from Third Parties
In some cases we receive information through third parties, such as:
- Transaction confirmation information from payment providers (bKash, Nagad, Rocket, Upay)
- Data received from identity verification services
- Information from credit and risk assessment services
Section 2 — Purpose of Data Use
We use your information only for lawful and specific purposes. Details are provided below.
Account Management and Service Delivery
Your information is used to create and manage your account, verify login, process payments (minimum deposit ৳100 and minimum withdrawal ৳1,000), provide bonuses and VIP benefits, and deliver customer support.
Identity Verification and Fraud Prevention
We use your identity-related information to ensure the security of financial transactions, verify age (for users aged 21 and above only), prevent money laundering and fraud, and comply with responsible gambling policies.
Improvement and Customization
By analyzing your gameplay preferences, we improve the platform experience, provide relevant offers and bonuses, and identify technical issues.
Communication and Notifications
Your email and mobile number are used to send important account-related notifications, transaction confirmations, promotional offers (subject to your consent), and security alerts.
Section 3 — Data Protection and Security
Protecting your information is our top priority. 77abccom uses SSL encryption and industry-standard security technology.
Technical Security Measures
We use the following technologies and methods to protect your information:
- SSL/TLS Encryption: All data transfers are encrypted
- Firewall and Intrusion Detection: Prevention of unauthorized access
- Two-Factor Authentication (2FA): For account security
- Regular Security Audits: To identify and address vulnerabilities
Data Retention Policy
Your information is stored only for as long as necessary. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations. Unnecessary information is securely deleted.
Response to Data Breaches
If an unexpected data breach occurs, we will promptly notify affected users and take all possible steps to limit the damage. Our security team is active 24/7.
Section 4 — Data Sharing and Third Parties
77abccom never sells your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain specific situations.
With Service Providers
Limited information may be shared with trusted service providers for the operation of our platform, such as:
- Payment processing companies (bKash, Nagad, Rocket, Upay)
- Identity verification services
- Cybersecurity services
- Gaming software providers (such as Pragmatic Play, Evolution Gaming, Spribe)
All of these companies operate under confidentiality agreements and cannot use your information for any other purpose.
Legal Obligations
We may be required to disclose information to the relevant authorities in the following situations:
- By court order or legal process
- In anti-money laundering investigations
- To assist relevant authorities in cybercrime investigations
- To law enforcement agencies in cases of fraud or deception
In the Event of Business Transfer
If 77abccom undergoes any corporate restructuring, merger, or acquisition, user information may be transferred to the new ownership. You will be notified in advance in such cases, and the information will remain under the same privacy policy.
Section 5 — Cookies and Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. 77abccom uses cookies for the following purposes:
- Essential Cookies: To maintain login sessions and ensure security
- Functionality Cookies: To remember your language and preference settings
- Analytics Cookies: To analyze platform usage and make improvements
Cookie Controls
Cookies can be blocked or deleted through your browser settings. Please note that disabling essential cookies may prevent some important features of the platform from working properly.
Section 6 — Your Rights
As a user of 77abccom, you have certain important rights over your own information.
Right to View and Correct Information
You can request to view the information stored in your account and to correct any incorrect or outdated information at any time. To make this request, contact our support team via 24/7 live chat or email.
Right to Delete Information
After closing your account, you may request that your personal information be deleted. However, certain information may be required to be retained for a specified period due to legal obligations. In such cases, we will inform you in detail.
Right to Opt Out of Promotional Communications
If you do not want to receive promotional emails or notifications, you can cancel at any time by contacting us via live chat or email. Core account-related notifications cannot be turned off.
Data Portability
You may request a copy of your stored information in an organized and common format. Processing this request may take up to 30 business days.
Section 7 — Protection of Children and Minors
Age Restriction
77abccom is for users aged 21 and above only. We do not intentionally collect any information from minors. If we learn that a minor has created an account, that account will be closed immediately and the collected information will be deleted.
Age Verification Process
Providing a date of birth at registration is mandatory. In cases of suspicion, age is verified through a national ID card or passport. This is part of responsible gambling and we make no compromise on this matter.
Section 8 — Policy Changes and Contact
Notification of Policy Updates
We may update this privacy policy from time to time. In the event of changes:
- The "Last Updated" date on this page will be changed
- A notification will be sent by email for significant changes
- Notice will be given at least 15 days before the new policy takes effect
Continuing to use the platform after any changes will be considered as your agreement to the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- 24/7 Live Chat: Speak directly in Bengali through the platform's live chat option
- Email: [email protected]
We generally respond to emails within 2 business days.
Important Note: This privacy policy applies only to the main platform of 77abccom. If you click on third-party links, their own privacy policies will apply, for which 77abccom is not responsible.
Related Important Information
See the pages below to learn more about our policies.